This app is a great way to engage your customers and prospects. It is also free to use! It has a bulk message feature that allows you to reach thousands of people in seconds.
1. It’s free
Why Messenger Bot App Has The Best chatbot messenger
The Messenger bot has become a popular and powerful tool for businesses to communicate with their customers and followers. It’s a great way to promote your product and services, get customer feedback, and generate leads without having to pay for a sales team or other expensive services.
One of the main reasons why a business can benefit from using a Messenger chatbot is that they’re able to reach out to their audiences at any time of day, without having to lift a finger. This is an important feature for businesses that have a busy customer support or sales team that can’t always be available to answer questions or resolve concerns.
A Facebook messenger chatbot can also be used to promote surveys, collect customer orders, and guide them through their purchase journey significantly. It also helps with lead generation by requesting contact information from users.
It’s easy to use, even for beginners, and offers a variety of features that can help you grow your business. Its free plan allows you to create a single bot with up to 500 monthly active users.
You can also choose a starter plan for $19 a month, an architect plan for $49 a month, or an agency plan for $249 a month. The agency plan comes with ten bots and up to 50K monthly active users.
ManyChat is a very popular messenger bot builder, and they have an excellent free plan that’s perfect for beginner users who don’t want to spend any money on the platform. They have a ton of tutorials, guides, and documentation to help you create a successful chatbot.
2. It’s easy to use
Messenger bots are a great way to interact with customers and get them interested in your business. They allow you to respond to questions quickly and offer helpful tips that improve the customer experience.
With the popularity of messaging apps, chatbots are a growing trend among businesses. They are an efficient and cost-effective way to boost user engagement by automating customer service, sending content blasts, and more.
A chatbot is a program that uses artificial intelligence to perform various tasks and respond to users’ queries. It can answer questions, provide information, or even sell products and services.
For example, a popular clothing store has a bot that answers questions about clothing styles and helps guide users through the purchase process. It also enables customers to book appointments for in-store services.
Another example of a helpful messenger bot is Sephora’s Virtual Artist, which helps consumers find the right makeup for their skin tone and preferences. The chatbot also offers beauty tips and product recommendations, and even lets users order products online if they want to save time.
It’s free to use, and it’s easy to set up. You can choose from pre-designed templates or create your own with a simple drag-and-drop interface. You can also connect your chatbot to eCommerce tools and integrate it with other software.
Manychat is one of the best messenger bot builders available for brands with minimal coding skills. It’s simple to use, and you can build a bot in about an hour. You can use the platform to sell products, book appointments, share coupons and more.
A free plan offers a few features, including up to 5 bots or flows, two weeks of logs, and email support. A paid plan starts at $19/month.
3. It’s fast
Why Messenger Bot App Has The Best chatbot messenger
With 1.3 billion monthly users and counting, Facebook Messenger is the most popular chatbot platform in the world. It is fast and easy to use, and a great way to connect with your customers and grow your business.
Many businesses use chatbots for customer service and to improve their sales and marketing efforts. A Facebook Messenger chatbot can help your business grow by engaging with your target audience and boosting brand awareness.
It can also help you acquire new leads, provide a better customer service experience and deliver personalized content experiences. In addition, it can save your business time and money by resolving common customer questions quickly and efficiently.
For example, Sephora offers a scheduling bot that lets customers book makeup appointments from their Facebook profiles. The brand saw a 11% increase in in-store booking conversions when it introduced this feature.
Another example is HealthTap, which aims to make healthcare information accessible to everyone through its Facebook Messenger chatbot. The bot features a wide range of health questions and answers from physicians around the world.
The company also offers a chatbot for nurses to answer patient concerns and help them make informed decisions about their care. This can help reduce wait times and ensure patients receive the right care.
In addition to answering basic questions, HealthTap also provides access to its library of medical knowledge. Its health-related news and information is free to download, and the bot will automatically send you updates about the latest articles as they are published.
A few other great ways to use a Messenger bot include providing quick order placement, offering discounts or promotions and integrating it with your e-commerce store. In addition, Messenger allows you to add a “Buy Now” button to your Messenger conversation so your customers can purchase products directly from your chatbot.
4. It’s secure
Chatbots are a great way to interact with customers. They can answer questions quickly and provide accurate information to increase customer satisfaction. They also have a high open rate and keep existing customers engaged with your brand.
For example, an e-commerce company can create a Messenger bot that requests delivery addresses, shows specific flower arrangements, and takes orders. Or a financial services provider can use a WhatsApp bot to process claims for its clients.
A Facebook messenger bot also enables you to build on your unique selling points (USPs) and open up your business to a larger audience. 53 percent of shoppers say they’re more likely to buy from a company that’s accessible through messaging, which is great news for small businesses.
Moreover, chatbots are secure as long as you follow security measures like encryption, data redaction, and multi-factor authentication. This helps to protect your sensitive data from cybercriminals and other hackers.
As a result, it’s important to choose the right app for your business. You don’t want to pick a platform that won’t be compatible with your needs, especially if you need advanced functionality.
Telegram, for example, has a lot of potential but is still fairly new to the chatbot game. As a result, it’s not yet a good choice for sophisticated bots that need to process banking info, integrate with cryptocurrency wallets, or send money.
Alternatively, you can deploy your bot on WhatsApp, which has more than a billion users. However, you’ll have to wait until WhatsApp decides you’re a good fit before they’ll accept your bot, and you won’t be able to release it until it’s approved. It’s also important to note that the WhatsApp Business API is only available for large and medium-sized businesses, so it’s not an option if you’re a startup.
5. It’s customizable
When it comes to chatbots, customization is key. It allows you to tailor your message to your audience and make your messaging experience unique. It also lets you track customer data and use that information to send customized messages that are way more effective at achieving your goals.
For example, Herbivore Botanicals uses Facebook Messenger to collect customer preference data and then send tailored marketing messages. This kind of customization helps them target customers more effectively and can boost sales and conversions.
Another example is prAna, a clothing brand that launched a chatbot on Facebook to engage with their customers. Instead of using a formal greeting like “Welcome” or a generic line, prAna’s Messenger bot uses emojis and word choice to create a lighthearted, conversational tone that mimics a human’s voice.
As a result, the bot feels more natural and authentic, and it’s easier to build rapport with users. It also helps to ensure that the bot reflects the company’s tone and style.
One of the most important things to remember when creating a Facebook Messenger bot is that you should use it to educate your audience. This will help them become familiar with your brand and increase their affinity for it.
You can do this by customizing your greeting message or launching a trivia game to get your audience talking. National Geographic has done this successfully by providing a quiz that allows users to learn more about their brand and their projects before they start messaging with them.
You can also customize your bot to speak in multiple languages. This will improve your overall customer experience by enabling you to deliver messages in any language your audience speaks.